Support for Users
Users of the Openfares systems can use our Support Ticket system to submit and keep track of any issues or feature requests. Support tickets are replied to within 24 hours and for emergency requests our 24/7 emergency support center is available to take calls.

Support for Developers
Programmers that are developing with the OpenXML API's will have access to our Technical support portal which features online documentation and support ticket facilities. This is also the place for developers to keep up with the latest changes to the API's to help them plan a roadmap for future developments.

Support for System Administrators
For clients who manage their own server infrastructure Openfares offers a Technical portal which feature best practices documentation and support ticket facilities. There is also a technical FAQ to help system administrators troubleshoot and prevent any downtime.